PBX
Run your phone system on our network, or keep the PBX you already own and give it SIP trunks that actually hold up under load.
There are two ways to run a phone system, and we support both. If you have no appetite for hardware, we host the PBX for you. All you need is internet and IP phones. If you have already invested in a PBX, we leave it exactly where it is and connect it to the outside world over SIP trunks.
Either way the call path is the same: your traffic runs across infrastructure we operate and monitor ourselves, with direct carrier connections rather than a reseller layer sitting between you and the network.
- Works with any SIP-capable PBX, no proprietary lock-in
- TLS and SRTP available on trunks that need encryption
- Extensions, IVR, ring groups and voicemail-to-email in the portal
- Engineers on call 24/7 for routing changes, not just a ticket queue
PBX on our network
Hosted PBX
No servers, no PBX licenses, no maintenance windows. Extensions, ring groups, IVR menus and voicemail are configured in the portal and live immediately.
SIP trunking for your PBX
Keep FreePBX, Asterisk, 3CX, Avaya, Cisco or anything else that speaks SIP. We register the trunk and hand you channels; the dial plan stays yours.
Elastic channels
Channel counts scale with demand instead of being fixed to physical lines, so seasonal peaks do not mean provisioning hardware you use twice a year.
Failover routing
If a route degrades, calls re-home to an alternate gateway. Multi-site deployments can fail over between our US regions.
Questions about pbx
Yes. That is the most common way customers start. We connect SIP trunks to the PBX you already run, so your dial plan, extensions and handsets stay exactly as they are. Only the carrier underneath changes.
Most SIP trunk setups are provisioned within days. Larger multi-region rollouts typically take one to three weeks, depending on how many gateways are involved.
Inbound calls can be configured to forward to a mobile number or an alternate destination automatically, so calls keep landing while the connection is down.